SEPTA is offering two options for Regional Rail Customers who purchased a July TrailPass or Cross County Pass.
Option 1: Full Fare Refund
Customers may receive a full fare refund if they purchased one of the following pass products:
- Weekly TrailPass (all Zones) valid for the week of July 4
- July Monthly TrailPass (all Zones)
- Weekly Cross County Pass valid for the week of July 4
- July Monthly Cross County Pass
To be eligible for the full fare refund, the pass must be returned to SEPTA by US Mail and postmarked by Thursday, July 7, 2016 to the address below. Please note Silverliner V Pass Refund on the envelope.
SEPTA
P.O. BOX 58609
PHILADELPHIA PA 19102-8849
Option 2: Fare Credit Good for Future Pass Purchase
Customers may receive a fare credit good for a future Pass purchase by presenting their July TrailPass or Cross County Pass at any of the major SEPTA Sales Offices. The fare credit will be valid towards the purchase of a future Pass product beginning Monday, July 11, 2016 through Monday, October 10, 2016.
Below is the amount of the fare credit customers will receive:
Weekly TrailPass for Week of July 4
- Zone 1/Zone 2: $5.00
- Zone 3/Anywhere: $10.00
Monthly July TrailPass
- Zone 1: $20.00
- Zone 2: $25.00
- Zone 3: $30.00
- Zone 4/Anywhere: $35.00
Weekly Cross County Pass for Week of July 4
- Fare Credit: $5.00
Monthly July Cross County Pass
- Fare Credit: $20.00