SEPTA’s implementation of their new payment system—SEPTA Key—is moving forward. As of April 30, token sales have been discontinued at all SEPTA-operated sales outlets. However, riders may continue to redeem any tokens they have after this date. Another option is to convert tokens to funds in the Key Card Travel Wallet. Riders may redeem tokens at any fare kiosk and the value of the tokens will be deposited into this wallet.
On May 4, SEPTA will be enhancing the Key Card system to reduce the minimum load from $10 to $5. In addition, Key Cards will now cost $4.95. Riders registering their card within 30 days of purchase will receive reimbursement of $4.95 onto their Key Card account (making the cost of the card free). Registration offers balance protection of the pass and/or Travel Wallet funds in the event of loss or theft. Protect the value of your Key Card by registering it at www.SEPTAKey.org or by calling 1-855-567-3782.
As SEPTA moves ahead with Key, RideECO has received regular inquiries from our clients. Riders are seeing more fare readers installed at Regional Rail stations. Currently the Key Card can be used to board all transit (including bus, subway, el, trolley, and the Norristown High-Speed Line). Note that if you have staff that uses SEPTA Key Cards, they may redeem RideECO vouchers in person at several more locations than before. A link to the sales locations and operating times is available here. In addition, commuters may now redeem RideECO vouchers for loads to the Travel Wallet on the SEPTA Key card. This is in addition to buying monthly and weekly TransPasses on the Key Card. Please note, if your employees commute via SEPTA’s Regional Rail, they will continue to utilize “legacy” TrailPasses at this time.
The most common question we’ve been receiving is...